Effective Date: 12 June 2025

Nafizatul Ahlam Trading Projects LLC (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://tadbeermedical.com and use our services, including the Ocare Medical Discount Card.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect personal and non-personal information to provide and improve our services.

A. Personal Information
You may provide us with personal details including but not limited to:

Full Name

Email Address

Mobile Number

Address

Identification (e.g., Civil ID)

Date of Birth

Health-Related Details (for service customization)

B. Payment Information
When purchasing Ocare subscriptions, we collect payment-related data through a secure payment gateway (e.g., Thawani). We do not store your credit card or banking information.

C. Automatically Collected Data
When you browse our site, we may collect:

IP address

Browser type

Pages visited

Device type

Referral source

Session duration and behavior

This is done through cookies and analytics tools (e.g., Google Analytics, Site Kit).

2. How We Use Your Information
We use collected data to:

Process subscription and payment transactions

Provide customer support

Send you transaction confirmations, reminders, or service updates

Improve our website and services

Analyze user behavior and traffic patterns

Enforce terms, policies, and legal requirements

3. Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your data in the following cases:

With service providers (e.g., hosting, analytics, payment processors)

To comply with legal obligations or regulatory requests

To protect rights, property, and safety of Tadbeer, its users, or the public

4. Data Security
We implement appropriate security measures, including:

SSL encryption for all communications

Secure data storage

Limited access to personal information by authorized personnel only

Despite our best efforts, no method of transmission over the internet is 100% secure. Use our platform at your own risk.

5. Your Rights
You have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion of your personal data (subject to legal and contractual limits)

Withdraw consent for marketing communications

To exercise these rights, please contact us at: info@tadbeermedical.com

6. Cookies
We use cookies to enhance user experience, analyze performance, and provide relevant content. You can disable cookies via your browser settings, but this may affect certain site functions.

7. Third-Party Links
Our website may contain links to third-party websites (e.g., partner hospitals or payment providers). We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with the updated “Effective Date.”

10. Contact Us
For questions about this Privacy Policy or your personal data, please contact:

Nafizatul Ahlam Trading Projects LLC
📧 Email: info@tadbeermedical.com
📍 Address: Al Maabela, Al-Seeb Muscat, Sultanate Of Oman